MTC Bus Operation 1

Another regular complaint that people of India daily faces.

Public Transport Bus not stopping at right stops

Its Bus D70, which is supposed to stop at Kasi theatre Stop, Ashok Pillar, Chennai. Even Ticket was issued with Kasi Theatre printed on it. But the driver crossed the bus stop without stopping there. When our volunteer enquired, the conductor said it wont stop there without any reason. After a mini argument, the Conductor went on further and said “Complaint on me, if you want.”

So our aggrieved Volunteer did just the same. Files a complaint on the Driver and Conductor for the same and sends a RTI Application enquiring the operation procedures, training given to Bus Drivers and Conductors, plans to tackle overcrowding.

MTC Bus

The RTI has been answered on February, 2013 explaining the following:
  1. Refresher Training, Re-Training, Yoga and Counselling classes conducted to improve Conductor – Passenger relationship, to reduce stress levels of Drivers and Conductors.
  2. MTC operates 3365 buses in and around in Chennai.
  3. 100 Peak hour general shifts introduced from 26.12.2012 to handle over crowding.

Also the Driver and Conductors are strictly warned and told to stop at all bus stops after 2 months of Complaint.

Then another RTI has been applied by June, 2013 to enquire about the cases filed on MTC for various Violations (in the time period April, 2012 to March, 2013) such as Red Signal Violations, Overcrowding, Vehicular Pollution and accident cases. For this RTI, we got the following response from MTC:
  1. No cases booked by Traffic Police for overcrowding, such as in above Picture. But the uneducated Police only focus on beating the students in foot board and pushing them inside the already overcrowded buses, which is a violation of basic Human Rights.
  2. No cases booked by Traffic Police for Vehicular Pollution.
  3. 3267 Notices issues by Traffic Police for Signal Violations and a fine of Rs. 1,62,350 is paid.
  4. 564 cases registered by Traffic Police for Accident cases.
Link for Original RTI and Complaints

Status: Action Taken (CLOSED)

One comment on “MTC Bus Operation

  1. Reply shanmugam May 5,2014 2:21 pm

    I HAVE TRAVEL DAILY FROM CHENNAI MTC BUSES FOR 20B (MENAMBEDU – BROADWAY),70L (KARUKU – CMBT),D70 (AMBATTUR ESTATE – VELACHERY),22A (AMBATTUR ESTATE – THIRUVANMIYUR),7H (AMBATTUR ESTATE – BROADWAY) AND MANY MORE CHENNAI MTC BUSES. IN EACH BUSES CONDUCTORS AND DRIVERS IS DOING MANY ILLEGAL ACTIVITIES WITH LEGAL. THE USING WRONG PEOPLES FOR INNER BUSES. AND THE DOING PICKPOCKETING, MAKE RUMOUR TO IRRITATING PASSENGER AND INNOCENT PEOPLES, COULD NT GIVE PROPER CHANGES, COLLECT ILLEGALLY FOR SOME EXTRA AMOUNTS TO PASSENGER FOR TELL BUS INFORMATIONS WITH BUS ARRIVING AND MOVING WITH SUBSCRIBED (ILLEGALLY EXTRA AMOUNT PAYING PASSENGERS) PASSENGERS MOBILE PHONES, THE USING BLACK MAILING TO COLLECT EXTRA MONEYS WITH INNOCENT AND UNEDUCATED PASSENGER, INCLUDED THE BLACKMAILING HANDICRAFT, FREE PASS PASSENGERS, AND THE USING ROWDY AND ILLEGAL ACTIVITIES FOR SCHOOL AND COLLEGE GOING FREE PASS STUDENTS. IN MOST OF THE CONDUCTORS AND DRIVERS ARE SEVERE DRINKERS. THE DRIVING WITH HALF DRINK, AND UNPROPER HEALTH THIS ALL ARE AFFECT PASSENGERS. I HAVE TRAVEL IN MTC CHENNAI IN MY CHILDHOOD FOR ABOVE 10 YEARS I HAVE WATCH ALL THE ILLEGAL ACTIVITIES WITH CONDUCTOR AND DRIVERS BUT NO CHANGES THE DO AGAIN AND AGAIN IN 50% CRIMINALS IS BIRTH IN CHENNAI MTC BUSES.

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